You have just received your first complaint of workplace harassment. How you respond will send a message to all of your employees as well as those who work with your company. Addressing the complaint internally creates a number of problems. Is your reaction to the complaint transparent? Is it fair? Can you decide internally if the complaint is well founded? Can you mediate a solution? What are the legal consequences of your action?
Point Counter Point can provide a complete solution, beginning with an impartial investigation followed by a written report and face-to-face meetings regarding the outcome of the investigation. Your employees will know the problem has been taken seriously and will be addressed transparently and fairly. If organizational problems exist, we will recommend processes to address the situation.